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Gage knew she would be facing a big decision. The experience had the potential to be emotionally overwhelming, so as she drove, she prayed, “Dear Lord, give me some sort of sign.”
As Palacio began working, however, she soon realized the language barrier between her and many of the residents could be problematic, especially when it came to taking orders. “That’s when Mrs. Brown stepped in,” Palacio recalled.
Eloise Richardson, Barbara Wilson, and Dr. Tom Willis, fellow residents at PineCrest in Lufkin, have something unusual in common. They are each second generation residents.
Classes will begin in 2022 with hopes to funnel any and every employee who wishes to become certified through the program.